Terms and Conditions
Welcome to Vegastars. This Terms and Conditions page sets out the rules governing access to and use of the Vegastars platform, the relationship between us and account holders, and the obligations that apply when using our games, promotions and banking services. Read these terms carefully before registering, depositing or playing. By creating an account or using the site you accept the terms, agree to any updates posted here and consent to the platform rules that control account behaviour, payments, bonuses and dispute procedures.
Account responsibilities
Registration and verification
Accounts must be opened with accurate personal details. Verification of identity and address is required before full financial access and withdrawals. Upload documents when requested and keep information current. Failure to verify may restrict deposits or payments.
Account security and conduct
Keep login credentials secure. Do not share accounts. You are responsible for activity under your account. Multiple accounts, collusion, chargebacks or fraudulent behaviour may lead to suspension, forfeiture of funds and closure.
Eligibility requirements
Registration is limited to individuals of legal gambling age in their jurisdiction and to those not prohibited by local law. Only one account per person or household is permitted. Access may be restricted by country; eligibility is checked at signup and may be updated during account reviews.
Acceptable use of the service
Use the platform for lawful gambling only. Do not exploit software, manipulate games, use unauthorised bots or attempt to bypass geo-blocking or limits. Abuse of promotions or the platform, harassment of staff, and attempts to launder funds are prohibited and will result in account action.
Bonuses and promotions
Bonuses are subject to specific promotional terms. General principles: opt-in where required, wagering requirements apply to bonus amounts and free-spin winnings, game contribution rates vary, maximum bet limits apply during rollover, and bonuses expire after the stated period. Bonus abuse, multiple-account use or violation of promo rules will void bonuses and may lead to account closure. See individual offer terms for exact requirements.
Deposits and withdrawals
Accepted payment methods include cards, POLi, bank transfer, e-wallets, prepaid options such as Neosurf and cryptocurrencies where available. Minimum deposit amounts apply and may be shown at checkout. The casino does not usually charge internal deposit fees; external provider fees may apply. Currency conversion to NZD may occur via payment processors.
Withdrawals require KYC verification. Minimum and maximum withdrawal limits depend on method and account status. Processing times vary by method; crypto payouts are typically faster while bank transfers may take longer. Pending checks may delay payment until documentation and compliance checks are complete.
Dispute handling
Raise account or payment issues via support channels. We handle complaints in accordance with the published complaint procedure. If a resolution is not reached, available escalation routes are described in the Terms and Conditions. Decisions are binding where supported by account records and applicable rules.
Updates to the terms
We may amend these terms at any time. Changes will be posted on the site and take effect as specified. Continued use of the service after publication constitutes acceptance of the updated terms. Check this page regularly to remain informed of any changes.